At live345, entertainment is about enjoyment — not stress. We provide comprehensive tools, guidance, and support so every member can enjoy the platform in a healthy, controlled, and responsible way.
Play for fun. Set your limits. Ask for help when you need it. We are always here for you.
We provide a range of practical tools you can access directly from your account to keep your gaming experience in check.
Set daily, weekly, or monthly deposit limits directly from your account settings. Once the limit is reached, the system will automatically block further deposits until the limit period resets. This is the most effective way to manage your entertainment spending.
Set how long you want to play in a single session. When the time is nearly up, the live345 system will send you a reminder. This helps you stay aware of the time spent on the platform without feeling disrupted.
Need a short break? Use the cool-off feature to suspend account access for 24 hours, 7 days, or 30 days. Your account will be automatically restored once the period ends. No questions asked, no hassle — just set it and rest.
If you feel you need to stop for a longer period, the live345 self-exclusion programme allows you to close account access permanently or for a minimum period of six (6) months. This request cannot be reversed before the period ends.
Set the maximum loss amount you are willing to accept in a single day or week. Once the limit is reached, you will not be able to continue wagering for that period. This keeps your gaming within your financial means.
The live345 support team is available anytime through the live chat in your account. Whether you want to ask about self-control tools or simply need someone to talk to, we're here. No judgement, no conditions — just genuine support.
Important Reminder: Online gaming is for entertainment purposes only. Never wager money you cannot afford to lose. If gaming begins to affect your daily life, please use our self-control tools or contact our support team immediately.
Responsible gaming means enjoying betting and casino game activities as a form of entertainment — with full awareness of the risks involved and within clear personal limits. At live345, we believe every member deserves to enjoy this platform without worrying about negative impacts on their life.
Responsible gaming does not mean you cannot have fun or chase wins. Rather, it means playing with a clear head, a defined budget, and the right intention — to be entertained, not to escape problems or find money to cover daily needs.
Live345 has built a comprehensive framework to help members maintain control over their gaming habits. From deposit limit settings to self-exclusion programmes, every tool is designed to empower you — not the platform.
Recognising the early warning signs of a gambling problem is the single most important first step. Most people don't realise their playing habits have crossed a line because the changes happen gradually. Please take it seriously if you identify any of the following signs in yourself:
If you identify two or more of the above signs in yourself, we strongly encourage you to contact the live345 support team or use the self-control tools available in your account immediately. Nothing is more important than your health and well-being.
Answer the questions below honestly. This is not a formal test — simply a way for you to check whether your gaming habits are still within a healthy, controlled range.
Note: If you answered "Yes" to two or more questions, we recommend contacting the live345 support team via live chat in your account for further guidance and to activate the appropriate self-control tools.
All self-control tools at live345 are accessible directly from your account settings. The process is straightforward and can be completed in under two minutes:
Live345 strictly prohibits any individual under the age of 18 from registering or using the platform. A rigorous identity verification (KYC) process is enforced during registration and during withdrawal processing to ensure full compliance with this policy.
To parents and guardians — if you share a device with your children, we strongly recommend the following steps to protect minors from accessing online gambling platforms:
Here are some best practices we share with all live345 members to ensure your gaming experience stays enjoyable and never becomes a burden:
Live345 is more than a gaming platform — we are a community that genuinely cares about the well-being of every member. Our commitment to responsible gaming goes beyond providing control tools; it is embedded in our company culture and core values.
Our support staff are trained to identify signs of problem gambling and respond with empathy and constructive guidance. We never encourage members to play beyond their means, and we will never send offers or promotions to members who have activated self-control tools or are currently in a cool-off period.
We also conduct regular internal reviews to identify usage patterns that may indicate a problem, and our team is ready to proactively offer assistance when needed. At live345, your well-being always comes before any business interest.
Answers to the most frequently asked questions about Responsible Gaming at live345.
Register today and enjoy a safe, responsible, and fun digital entertainment experience alongside millions of live345 members across Malaysia.