At live345, we take your personal data protection seriously. This policy clearly explains how we collect, use, store, and protect your information as a member of our platform in Malaysia.
Six core pillars that ensure your personal data remains protected and secure with live345.
All data transmitted between your device and live345 servers is protected using SSL 256-bit encryption. Sensitive information such as passwords and payment details is never stored in plain text.
You have full rights to access, correct, or request deletion of your personal data at any time. This process is straightforward and can be done through your account or by contacting the live345 support team.
Live345 does not sell, rent, or disclose your personal information to third parties for marketing purposes. Your data belongs to you — we only use it to improve your experience on the platform.
We only collect data that is strictly necessary to provide our services to you. This data minimisation principle ensures we never request information that is irrelevant to your use of the platform.
In the event of any security incident involving your data, live345 is committed to notifying affected users within 72 hours and taking immediate action to contain the damage.
The live345 Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We adhere to all legal requirements relating to the management and processing of personal data in Malaysia.
Important Note: This Privacy Policy explains how live345 manages your personal data. By using our platform, you consent to the collection and use of data as described in this document. Please read it carefully.
Live345 ("we", "Platform") respects the privacy of every user who accesses the live345 .onl website. This Privacy Policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and explains in detail how we collect, process, store, and protect your personal data.
This document applies to all live345 platform users — whether you are simply browsing our website, in the process of registering, or already an active member. By continuing to use our services, you confirm that you have read and understood this Privacy Policy.
If you disagree with any part of this policy, please stop using the platform and contact us to request deletion of your data held in our records.
Live345 collects personal data from you in various ways — directly when you submit information, automatically as you use the platform, and occasionally through trusted third-party sources. The following are the categories of data we collect:
| Data Categories | Examples of Information | How It Is Collected |
|---|---|---|
| Identity Data | Full name, date of birth, IC / passport number | Registration & KYC |
| Contact Data | Phone number, email address, residential address | Registration |
| Financial Data | Bank account number, bank name, transaction records | Deposit & withdrawal process |
| Technical Data | IP address, device type, web browser, operating system | Automatically during each visit |
| Usage Data | Games played, active time, wagering history | Automatically during use |
| Communication Data | Live chat records, support emails, feedback | Interactions with support |
Data Minimisation: We only collect data that is strictly necessary for the stated purpose. You are not required to provide information beyond what is requested during registration, except for KYC processes required by law.
The personal data we collect is used for the following purposes, all aimed at providing you with the best experience on the live345 platform:
Live345 does not sell your personal data to any third party. However, in the course of operating the platform, we may share your data with the following categories of third parties, solely for the purposes stated:
Third-Party Data Protection: All third parties we work with are required to comply with data security standards as stringent as those of live345 itself. We conduct regular reviews of these partners to ensure ongoing compliance.
The security of your personal data is the absolute top priority of live345. We implement multiple layers of technical and organisational security measures to protect your information from unauthorised access, loss, or misuse:
While we take all reasonable steps to protect your data, no security system can be guaranteed 100% secure. You also play an important role in keeping your account safe by using a strong password and not sharing it with anyone.
Live345 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality and your experience on the live345 platform. For more information on managing cookies, refer to your web browser's help section.
Under Malaysia's PDPA and the live345 privacy policy, you have the following rights regarding your personal data:
How to Exercise Your Rights: To exercise any of the above rights, contact the live345 support team via live chat in your account or by email at [email protected]. We will process your request within 30 working days.
Live345 retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by applicable Malaysian law. Our general data retention guidelines are as follows:
Once the relevant retention period has expired, your personal data will be securely deleted or anonymised using methods that ensure the data cannot be recovered or identified.
The live345 platform is strictly for individuals aged 18 and above. We do not intentionally collect or process personal data from individuals under the age of 18. Should we discover that a child's personal data has been inadvertently collected, we will immediately take steps to delete that data and close the associated account.
If you believe your child or a minor has registered an account on our platform, please contact us immediately at [email protected] so we can take appropriate action without delay.
Live345 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to how we protect your data. Any significant changes will be communicated to registered members via email or in-platform notifications at least seven (7) days before the changes take effect.
The "Updated" date shown at the top of this page indicates when this Privacy Policy was last amended. We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of the platform after any amendments take effect constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how live345 handles your personal data, please contact us through the following channels:
Our Commitment: The live345 team will address every privacy-related enquiry seriously and within the stipulated timeframe. We value your trust and are committed to ensuring your personal data always remains in safe hands.
Join millions of members who have trusted live345 as their digital entertainment platform of choice in Malaysia — safe, transparent, and reliable.